Insurance

How to file insurance claim for your flood-damaged car: Step-by-step guide

Natural disasters like floods can be devastating for car owners. In India, with the monsoon season bringing floods to many cities, including the national capital, car owners are facing the risk of their vehicles being left stranded in water-logged areas. If you have car insurance that covers flood damage, here’s a step-by-step guide on how to make a claim.

Firstly, it is important not to try starting your car’s engine as this could cause further damage and may void your insurance coverage.

Next, notify your insurance company immediately. The sooner you inform them, the quicker they can begin the claims process. You can contact them via phone, email, or in person.

It is also advisable to file a police report if your car has been damaged or swept away in floodwaters. This report will help your insurance company assess the extent of the damage and may be required if you are claiming for a total loss and the vehicle is not located by the police department.

Gather all relevant documentation such as your car’s registration certificate, insurance policy, and any other documents that show the extent of the damage. It is also helpful to take photos or videos of the damage, being as accurate and detailed as possible when describing it.

Work with your insurance company to assess the damage. An insurance company representative will come to your car and evaluate the damage. They may assist in moving your vehicle to a garage for further assessment. The adjuster will determine the extent of the damage and the cost of repairs. It is possible to negotiate the claim amount with your insurance company if necessary.

Once you have agreed on a claim amount, your insurance company will make the payment. This can be a lump sum or paid out in installments.